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Diploma of Management BSB51107

The Frontline Management Initiative, Diploma of Management BSB51107 Program covers 8 units of management competency in areas such as managing work priorities, people management, team effectiveness, operational plans, customer service management, work safety, continuous improvement, and workplace learning.

The role of leaders and managers in today’s rapidly evolving society cannot be underestimated.  As well as playing a significant role in the leadership of their organisation, they also have a responsibility in creating opportunities for and enabling team members to reach their potential.

Who will benefit from completing this course:

This Diploma of Management BSB51107 qualification is useful for:

·     Frontline Managers

·     Middle Managers

·     Supervisors

·     Business Operators

For this Diploma of Management BSB51107 qualification people must be in a role where they can demonstrate responsibility for team or business unit performance. They should be self-directed and autonomous, working under broad guidance.

Course Outcomes

This Diploma of Management BSB51107 Program aims to help participants to:

·     Develop the specified range of competencies required for Frontline Managers operating at an advanced level

·     Demonstrate application of competencies through workplace examples

·     Deliver quantifiable improvements for their organisation through 2 Strategic Workplace

·     Improvement Projects

·     Evaluate own ongoing professional development needs and take ownership for self development

·     Take responsibility for managing self and team to meet challenges of the workplace

How long will it take to complete the course?

Usually participants take 12 to 24 months to complete this Diploma of Management BSB51107 qualification.  The program can be completed sooner depending on experience and recognition of prior learning.  The maximum duration for the Diploma of Management BSB51107 qualification is 36 months.






How will I be assessed?

As the program is competency based, competency is achieved through providing evidence of competency. You will be assessed against the performance criteria of each of the Units of Competence.

Participants will complete a range of assessment activities including:

·     Workplace projects

·     Third party verification of skills

·     Questions

·     Investigative Research

·     Self Assessment


Benefits of completing this course

The value of completing this course goes beyond the development of your individual skills to include benefits to your workplace.  Benefits include:

·     Enhanced management skills

·     Demonstrated performance improvement

·     Nationally recognised portable qualification

·     Management pathway

·     Direct returns for the organisation through two Strategic Workplace Improvement Projects

How will the course be delivered?

We recognise the importance of developing opportunities for you to complete this course in your own timeframe and incorporating your preferred method of learning.  To accommodate this, we have the following opportunities available for you.

·     Individual training plan

·     Workshops supported by workplace mentoring

·     Group learning program

·     On line learning

·     Recognition of prior learning

Participants can choose their own entry and exit points into the program and their preferred methods of learning.

Entry Requirements & Fees

There are no entry requirements for this qualification.

Preferred pathways for candidates considering this qualification include:

BSB40807 Certificate IV Frontline Management or other relevant qualification/s


OR with vocational experience in a supervisory role but no formal qualification.Pathways from the qualification


After achieving this qualification candidates may undertake BSB60407 Advanced Diploma of Management or other Advanced Diploma qualifications


Fees will depend on any recognition of prior learning, government support/subsidies etc. This information be discussed at initial interview and made clear to client at time of enrolment.



For more information on this training course please visit national training information website: www.training.gov.au


Course Outline  – a total of 8 units to be completed with minimum of 5 from the Core unit list

Core Units

Manage quality customer service

Manage budgets and financial plans

Manage an information or knowledge management system

Develop a workplace learning environment

Manage people performance

Manage operational plan

Facilitate continuous improvement

Ensure a safe workplace

Manage projects

Manage risk

Manage personal work priorities and professional development

Ensure team effectiveness


Elective Units

Develop processes for the management of breaches in compliance

Manage franchise operations

Recruit, select and induct staff

Manage performance management systems

Manage workforce planning

Develop workplace policy and procedures for sustainability

Manage industrial relations

BJ Network Consulting Australia RTO 40120