The Certificate II in Business BSB20115 is an introductory course to give basic knowledge in the Business sector. Topics may include producing simple documents, maintaining financial records and using business technology.

Who will benefit from completing this course:

The Certificate II in Business BSB20115 qualification is useful for:

·     Administration assistant

·     Clerical worker

·     Data entry operator

·     Office junior

·     Receptionist

Course Outcomes

 

This Certificate II in Business BSB20115 aims to help participants to develop skills and knowledge in:

 

·     Communicating in business environment

·     Business information technology

·     Developing solutions to problems in business environment

 

How long will it take to complete the course?

Usually participants take 3-12 months to complete the Certificate II in Business BSB20115 qualification.  The program can be completed sooner depending on experience and recognition of prior learning.  The maximum duration for the qualification is 12 months.

 

How will I be assessed?

As the program is competency based, competency is achieved through providing evidence of competency. You will be assessed against the performance criteria of each of the Units of Competence.

Participants will complete a range of assessment activities including:

·     Workplace projects

·     Third party verification of skills

·     Discussion

·     Investigative Research

·     Self Assessment

 

 

 

 

 

 

 

 

Benefits of completing this course

 

The value of completing this course goes beyond the development of your individual skills to include benefits to your workplace.  Benefits include:

·     Demonstrate relevant theoretical knowledge

·     Apply range of well-developed skills

·     Performance of office process

·     Customer service

How will the course be delivered?

We recognise the importance of developing opportunities for you to complete this course in your own timeframe and incorporating your preferred method of learning.  To accommodate this, we have the following opportunities available for you.

·     Individual training plan

·     Workshops supported by workplace mentoring

·     Group learning program

·     On line learning

·     Recognition of prior learning

Participants can choose their own entry and exit points into the program and their preferred methods of learning.

Entry Requirements & Fees

There are no entry requirements for this qualification.

Preferred pathways for candidates considering this qualification include:

BSB Certificate I Business BSB10115 or other relevant qualification/s

 

OR with vocational experience assisting in a range of support roles without a formal business qualification.

 

 

After achieving this qualification candidates may complete a Certificate III in Business BSB30115

 

Fees will depend on any recognition of prior learning, government support/subsidies etc. This information be discussed at initial interview and made clear to client at time of enrolment.

 

For more information on this training course please visit national training information website: www.training.gov.au

 

Course Outline – a total of 12 units for the qualification consisting of 1 core unit, 11 electives.

• 7 elective units must be selected from the elective units listed below
• 4 elective units may be selected from the elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level
• if not listed below, 2 of the 4 elective units may be selected from either a Certificate I or a Certificate III qualification.

Core unit

BSBOHS201A Contribute to health and safety of self and others

 

Elective units

BSBCUS201   Deliver a service to customers

BSBIND201  Work Effectively in a business environment

BSBINM201  Process and maintain workplace information

BSBINM202  Handle mail

BSBINN201  Contribute to workplace innovation

BSBCMM201  Communicate in the workplace

BSBITU201  Produce simple word processed documents

BSBITU202  Create and use spreadsheets

BSBITU203  Communicate electronically

BSBSMB201  Identify suitability for micro business

BSBSUS201  Participate in environmentally sustainable work practices

BSBWOR202  Organise and complete daily work activities

BSBWOR203  Work effectively with others

BSBWOR204  Use business technology

FNSACC301 Process financial transactions and extract interim reports

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