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Certificate IV in Cleaning Management CPP41011

This qualification will provide you with the practical skills and knowledge to supervise and lead a team and undertake specialist cleaning operations. You will learn skills that enable you to recruit, appoint and train staff, organise work activities, resources and equipment and develop effective working relationships.

Who will benefit from completing this course:

This Certificate IV in Cleaning Management CPP40416 qualification is useful for:

·     Team leaders

·     Area Managers

·     Site supervisors

Course Outcomes

This Certificate IV in in Cleaning Management CPP40416 aims to help participants to:

·     Safety

·     Quoting

·     Client relationships

·     Staff maintenance


How long will it take to complete the course?

Usually participants take 12-24 months to complete the Certificate IV in Cleaning Management CPP40416  The program can be completed sooner depending on experience and recognition of prior learning.

How will I be assessed?

As the program is competency based, competency is achieved through providing evidence of competency. You will be assessed against the performance criteria of each of the Units of Competence.

Participants will complete a range of assessment activities including:

·     Workplace projects

·     Third party verification of skills

·     Discussion

·     Investigative Research

·     Self Assessment

·     Workplace observation/demonstration


Benefits of completing this course


The value of completing this course goes beyond the development of your individual skills to include benefits to your workplace.  Benefits include:

·     Resource management

·     Personnel management

·     Understanding of cleaning methods

·     Practices in situations relevant to workplace

·     Client relationships


How will the course be delivered?

We recognise the importance of developing opportunities for you to complete this course in your own timeframe and incorporating your preferred method of learning.  To accommodate this, we have the following opportunities available for you.

·     Individual training plan

·     Workshops supported by workplace mentoring

·     Group learning program

·     On line learning

·     Recognition of prior learning

Participants can choose their own entry and exit points into the program and their preferred methods of learning.


Entry Requirements & Fees

There are no entry requirements for this qualification.


Preferred pathways for candidates considering this qualification include:

PRM20104 & PRM30104 Certificate II and III in Cleaning Operations CPP20611 & CPP30316 or other relevant qualification/s


OR with vocational experience assisting in a range of roles without a formal qualification.


After achieving this qualification candidates may complete a Diploma qualification or higher.


Fees will depend on any recognition of prior learning, government support/subsidies etc. This information be discussed at initial interview and made clear to client at time of enrolment.


For more information on this training course please visit national training information website: www.training.gov.au


Course Outline 8 core units and a total of 5 electives, elective units may include PRMCMN403A Facilitate teamwork or any level IV from Business Service Training Package or Training and Assessment package.

Core unit

BSBHRM402A Recruit, select and induct staff

PRMCL22B Organise and monitor cleaning

PRMCL24B Control the supply of resources to the work site

PRMCL25B Provide quotation for cleaning services

PRMCL42A Implement and review risk management process

PRMCMN401A Manage workplace safety arrangements

PRMCMN402A Facilitate effective client relationships

PRMCMN404A Facilitate effective workplace relationships


Elective units

PRMCMN403A Facilitate effective teamwork

BSBOHS407A Monitor a safe workplace

BSBCUS401A Coordinate implementation of customer service strategies

BSBCUS402A Address customer needs

BSBCUS403A Implement customer service standards

BSBEBU401A Review and maintain a website

BSBFIA402A Report on financial activity

BSBADM405B Organise meetings

BSBADM409A Coordinate business resources

BSBINN301A Promote innovation in a team environment

BSBCMM401A Make a presentation

BSBITA401A Design databases

BSBITU401A Design and develop complex text documents

BSBITU402A Develop and use complex spreadsheets

BSBITU404A Produce complex desktop published documents

BSBLED401A Develop teams and individuals

BSBMKG413A Promote products and services

BSBMKG414A Undertake marketing activities

BSBPMG510A Manage projects

BSBRKG402B Provide information from and about records

BSBREL401A Establish networks

BSBRES401A Analyse and present research information

BSBRSK401A Identify risk and apply risk management processes

BSBSUS301A Implement and monitor environmentally sustainable work practices

BSBWRT401A Write complex documents

BSBINM401A Implement workplace information system

BSBITS401A  Maintain business technology

BSBMGT403A Implement continuous improvement

BSBMGT404A Lead and facilitate off site staff

BSBMKG413A Promote products and services

BSBWOR401A Establish effective workplace relationships

BSBWOR404A Develop work priorities

BJ Network Consulting Australia RTO 40120