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Certificate II in Carpet Cleaning Operations CPP20711

This qualification is intended for school leavers, new entrants to the workforce, unemployed and individuals wishing to learn new skills and knowledge in the Asset Maintenance environment.

Who will benefit from completing this course:

This Certificate II in Carpet Cleaning Operations CPP20711 qualification is useful for:

  • Entry level for cleaning industry

Course Outcomes 

This Certificate II Carpet Cleaning Operations CPP20711 aims to help participants to:

  • Develop the specified range of competencies required for entry level workers in the carpet cleaning industry
  • Demonstrate the application of competencies through workplace examples
  • Implement skills obtained

How long will it take to complete the course?

Usually participants take 6-12 months to complete the Certificate II in Carpet Cleaning Operations CPP20711 qualification.  The program can be completed sooner depending on experience and recognition of prior learning. 

How will I be assessed?

As the program is competency based, competency is achieved through providing evidence of competency. You will be assessed against the performance criteria of each of the Units of Competence.

Participants will complete a range of assessment activities including:

  • Workplace projects
  • Third party verification of skills
  • Discussion
  • Investigative Research
  • Self Assessment
  • Workplace observation/demonstration






Benefits of completing this course 


The value of completing this course goes beyond the development of your individual skills to include benefits to your workplace.  Benefits include:

  • OHS practices
  • Understanding of carpet cleaning methods
  • Practices in situations relevant to workplace

How will the course be delivered?

We recognise the importance of developing opportunities for you to complete this course in your own timeframe and incorporating your preferred method of learning.  To accommodate this, we have the following opportunities available for you.

  • Individual training plan
  • Workshops supported by workplace mentoring
  • Group learning program
  • On line learning
  • Recognition of prior learning

Participants can choose their own entry and exit points into the program and their preferred methods of learning.


Entry Requirements & Fees

There are no entry requirements for this qualification.


Preferred pathways for candidates considering this qualification include:


relevant qualification/s


OR with vocational experience assisting in a range of roles without a formal qualification.


After achieving this qualification candidates may complete a Certificate III in Carpet Cleaning Operations CPP20711


Fees will depend on any recognition of prior learning, government support/subsidies etc. This information be discussed at initial interview and made clear to client at time of enrolment.


For more information on this training course please visit national training information website: www.training.gov.au




Course Outline 6 core units plus 2 elective units.


Core units

PRMCC 06A       Identify carpet fibres

PRMCC 07A       Perform basic stain removal

PRMCMN 201A   Participate in workplace safety arrangements

PRMCMN 202A   Provide effective client service

PRMCL 33B        Plan for safe and efficient cleaning

PRMCL 35B        Maintain a cleaning storage area


Elective units

PRMCC 01A       Use hot water extraction

PRMCC 02A       Use bonnet cleaning

PRMCC 03A       Use dry foam shampoo

PRMCC 04A       Use dry absorbent compound

PRMCC 05A       Use wet foam shampoo


BJ Network Consulting Australia RTO 40120