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Certificate II in Cleaning Operations CPP20611

This qualification is aimed at those individuals who have recently entered or re-entered a

cleaning operations industry environment and require some basic skills to enhance and

build upon the learning that is already being undertaken in the workplace.

There are no specific pre-requisites for this qualification, however some language, literacy and numeracy skills will be required.


Who will benefit from completing this course:

This Certificate II in Cleaning Operations CPP20611 qualification is useful for:

·     Entry level for cleaning industry

Course Outcomes

This Certificate II in Cleaning Operations CPP20611 aims to help participants to:

·     Develop the specified range of competencies required for entry level workers

·     Demonstrate the application of competencies through workplace examples

·     Implement skills obtained

How long will it take to complete the course?

Usually participants take 6-12 months to complete the Certificate II in Cleaning Operations CPP20611.  The program can be completed sooner depending on experience and recognition of prior learning.


How will I be assessed?

As the program is competency based, competency is achieved through providing evidence of competency. You will be assessed against the performance criteria of each of the Units of Competence.

Participants will complete a range of assessment activities including:

·     Workplace projects

·     Third party verification of skills

·     Discussion

·     Investigative Research

·     Self Assessment

·     Workplace observation/demonstration



Benefits of completing this course


The value of completing this course goes beyond the development of your individual skills to include benefits to your workplace.  Benefits include:

·     OHS practices

·     Understanding of cleaning methods

·     Practices in situations relevant to workplace

·     Waste removal/disposal

How will the course be delivered?

We recognise the importance of developing opportunities for you to complete this course in your own timeframe and incorporating your preferred method of learning.  To accommodate this, we have the following opportunities available for you.

·     Individual training plan

·     Workshops supported by workplace mentoring

·     Group learning program

·     On line learning

·     Recognition of prior learning

Participants can choose their own entry and exit points into the program and their preferred methods of learning.


Entry Requirements & Fees

There are no entry requirements for this qualification.


Preferred pathways for candidates considering this qualification include:

PRM10104 Certificate I in Cleaning Operations CPP20611 or other relevant qualification/s


OR with vocational experience assisting in a range of roles without a formal qualification.



After achieving this qualification candidates may complete a Certificate III in Cleaning Operations CPP30316


Fees will depend on any recognition of prior learning, government support/subsidies etc. This information be discussed at initial interview and made clear to client at time of enrolment.


For more information on this training course please visit national training information website: www.training.gov.au



Course Outline 3 core units and a total of 8 electives, 7 of which must come from those listed.

Core unit

PRMCL33B  Plan for safe and efficient cleaning activities

PRMCL35B  Maintain a cleaning storage area

PRMCMN201A Participate in workplace safety arrangements

Elective units

PRMCC02A  Use bonnet cleaning

PRMCC07A  Perform basic stain removal

PRMCL01B  Maintain a hard floor surface

PRMCL02B  Restore a hard floor surface

PRMCL04B  Maintain a carpeted floor

PRMCL09B  Clean glass surfaces

PRMCL10B  Clean ceiling surfaces and fittings

PRMCL15B  Maintain furniture and fittings and room dressing

PRMCL17B  Clean a wet area

PRMCL19B  Remove waste

PRMCL37A  Clean external surfaces

PRMCL38A  Clean a food handling area

PRMCMN202A Provide effective client service

SITXACS005A Prepare rooms for guests

HLTFA1B  Apply basic First Aid

HLTIN1A  Comply with infection control policies and procedures

MTMP2191A  Clean ironwork

MTMP2196B  Overview cleaning program

MTMP2197B  Clean after operations – boning room

MTMP2198B  Clean after operations – slaughter floor

MTMPS201B  Clean work area during operations

MTMPS205B  Clean chillers

BJ Network Consulting Australia RTO 40120